BMC CRM Support
Help with the BMC CRM web, iOS, and desktop apps — no account needed to contact us.
Contact us
Email support@bmccrm.app with any question, problem, or feedback — whether or not you have an account. We typically reply within 1–2 business days.
For app issues, it helps to include your device model, OS version, and a short description of what you were doing when the problem occurred.
How do I get an account?
BMC CRM is a business tool used by companies and their teams. Workspaces are set up for a company, and team members join by an email invitation from their workspace admin. If your company already uses BMC CRM, ask your admin to invite you; the invite email contains a join link that activates your account.
The app is free to download and has no in-app purchases. If you’d like BMC CRM for your business, contact us at the address above.
Common questions
- I can’t sign in. Use “Forgot password” on the sign-in page to reset your password. If your email isn’t recognized, your workspace admin may need to re-send your invitation.
- How do I delete my account? In the app, go to Profile → Delete account. You can also email us and we’ll delete your account and associated personal data.
- How is my data handled? See our Privacy Policy and Terms of Service.
- Something looks broken. Email us with a screenshot if you can — we treat bug reports as a priority.